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Frequently Asked Questions
  • Q: What is your minimum order quantity?
    A: The MOQ depends on different products. Usually, our MOQ is 1000 pcs. For some standard products, the MOQ can be lower depending on the product situation.
  • Q: Can you do OEM design?
    A: Yes, we support OEM/ODM services. We can customize products, colors, logos, packaging, and other requirements according to customers' needs.
  • Q: What kind of packing can you offer?
    A: We can provide customized packaging, including color boxes, gift boxes, and other packaging solutions according to customers' requirements.
  • Q: Sample cost and sample time?
    A: Sample costs usually depend on the product and customization requirements. Sample production normally takes around 7-15 days.
  • Q: What about the delivery time and payment terms?
    A: Delivery time depends on the order quantity and product requirements. Usually, mass production takes around 30-45 days after order confirmation.Payment terms can be discussed based on the order details. Common payment methods include T/T.
  • Q: Which exhibition do you attend every year?
    A: We participate in international exhibitions to meet customers and showcase our latest products.
  • Q: Terms of trade?
    A: We can provide different trade terms according to customer requirements, including FOB, CIF, and other terms.
  • Q: What is your loading port?
    A: Our main loading port is Ningbo Port, China.
  • Q: What kind of certificates do you have?
    A: We have product certifications such as CE and RoHS. Specific certifications depend on different product models.
  • Q: Are you a factory or trading company?
    A: We are a China-based source manufacturer specializing in household small appliances. With more than 10 years of manufacturing experience, we focus on cleaning appliances and kitchen appliances, providing professional OEM/ODM services for global customers.
  • Q: What products do you mainly manufacture?
    A: We mainly manufacture cleaning appliances and kitchen appliances, including garment steamers, suction garment steamers, steam mops, steam cleaners, carpet cleaners, portable blenders, coffee makers, ice cream makers, and other household appliances.
  • Q: Do you support OEM and ODM services?
    A: Yes. We provide OEM and ODM solutions, including product customization, logo printing, packaging customization, and product development according to customers' requirements.